I have a laser printer at home. It’s an HP LaserJet Professional CP1025NW. It’s a dandy colour printer. When I want to use it with my Windows 10 computers I go to the HP support webpage and download the appropriate driver and go from there. For some reason Windows wants to install the HP LaserJet Professional CP1020 series driver which must have something related to the CP1025NW driver. It never properly installed on my Windows 8.1 computers and it’s now doing the same thing with the Windows 10 computers I have. Every time new updates are released Windows 10 tries with all its might to install that CP1020 driver and every time it results in this:
What I would like to do is uncheck the requirement/option that insists on updating this particular driver. Sadly, this isn’t available to me. I can understand why that is. Microsoft is doing its best to protect people who run with scissors. Budding trapeze artists who use no safety net. I had a chat the other day with one of the smart people I work with about my printer driver dilemma and he pointed me to this support article KB3073930. There are a couple of excellent suggestions in the article but there’s also an actual work around to “make it stop” trying to install the driver.
When you download and run the wushowhide.diagcab file available on the support article page it does a quick scan of your machine and presents you with the option to Show or hide updates.
I selected Hide updates and was presented with a list of drivers including the “offending” driver.
I selected the driver and click next and the wizard begins “Resolving problems”. The wizard completes and resolves the problem. If the situation changes with that driver I can always rerun the wizard and Show hidden updates to allow Windows to update it successfully.